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Whitbread

Developing New International Markets

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Supporting the International Growth of Whitbread

The last decade has seen Costa expand globally with the opening of many new outlets in southeast Asia, China, the Middle East and central and eastern Europe. To support this growth strategy, Costa’s international division has recruited internally and externally to fulfill a number of senior roles.

Whitbread’s Training Challenges

After a period of significant growth and expansion, Whitbread required a training strategy focused on improving the intercultural skills of its teams.

Whitbread’s Training Solutions

Following an in-depth diagnostic consultancy with each employee or team, Learnlight designed a series of targeted training solutions.

Whitbread’s Training Results

Following these intercultural training sessions, newly hired employees are now able to build more successful relationships with their new international partners.

Whitbread & Learnlight in Numbers

Learnlight works with Whitbread to provide intercultural training for both UK based teams working internationally as well as employees embarking on international assignments. This infographic illustrates some of the training outcomes.

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