Personalize your experience

Choose your language

Client stories

Whitbread

Developing New International Markets

See all Client Stories Download Case Study

Supporting the International Growth of Whitbread

The last decade has seen Costa expand globally with the opening of many new outlets in southeast Asia, China, the Middle East and central and eastern Europe. To support this growth strategy, Costa’s international division has recruited internally and externally to fulfill a number of senior roles.

Whitbread’s Training Challenges

After a period of significant growth and expansion, Whitbread required a training strategy focused on improving the intercultural skills of its teams.

Whitbread’s Training Solutions

Following an in-depth diagnostic consultancy with each employee or team, Learnlight designed a series of targeted training solutions.

Whitbread’s Training Results

Following these intercultural training sessions, newly hired employees are now able to build more successful relationships with their new international partners.

Whitbread & Learnlight in Numbers

Learnlight works with Whitbread to provide intercultural training for both UK based teams working internationally as well as employees embarking on international assignments. This infographic illustrates some of the training outcomes.

Discover how we can help you

Learn More

More insights

10 Must-Know Learning Trends for 2018

In the world of L&D management, strategic planning is a crucial part of day to day life and getting ahead of the curve of learning trends can give you a major advantage. If you find yourself lo...

Seven ways soft skills training makes your organization more profitable

Are you recruiting the right people? Many companies are finding that they are recruiting the best technical graduates, who are not living up to expectations. Their performances are satisfactory, bu...

Cultural Intelligence: The Must-have Skill for Any Modern Leader

There was a time when having a high Intelligence Quotient (IQ) was one of the key components of leadership.Then came the skill set that may define today’s successful leaders and it even has a sty...

5 Must-Have Skills of Any Future Assignee

In a Utopian world, every group of people would reflect the proportionality of the diversity of humanity. A Board of Directors would be 51% female, 14% Asian and approximately 20% would have a dis...

[if lte IE 8]

[if lte IE 8]

[if lte IE 8]

[if lte IE 8]

[if lte IE 8]

[if lte IE 8]

[if lte IE 8]

[if lte IE 8]

[if lte IE 8]

[if lte IE 8]

[if lte IE 8]

[if lte IE 8]

[if lte IE 8]

[if lte IE 8]

[if lte IE 8]

[if lte IE 8]