santalucía has always known that agility is the key to business success. It is a pioneer and leader in its sector whilst remaining true to its original roots. santalucía’s new strategic plan focuses on upskilling its employees and teams so that they all possess the expertise and skills needed to compete successfully in the new, increasingly complex and digitized environment.

In 2017, santalucía rolled out its “Transforma 2020” Strategic Plan, which provided a road map for digitizing all the company’s business areas and departments

In 2017, santalucía rolled out its “Transforma 2020” Strategic Plan, which provided a road map for digitizing all the company’s business areas and departments. The plan includes projects designed to maximize company efficiency and specific actions to adapt current products and services.

santalucía’s HR department and above all its Learning and Development team have had a key role to play in steering this strategic plan forward. Language training (primarily in English) and skill building are core requirements for the company’s workforce and are essential to enable santalucía to transform its organizational culture and take a giant step forward in its ongoing internationalization.

santalucía needed a partner to train its teams in languages and soft skills; a partner who was ready and willing to accompany them on this digital transformation journey and help them overcome the challenges of the new strategic plan. Following a tough selection process where various suppliers underwent careful screening, santalucía chose Learnlight as its new training partner, thus marking the start of a successful and mutually beneficial collaboration.

The santalucía team comprises more than 9,000 employees who pride themselves on delivering excellent customer service

Fernando Rodríguez, Head of HR at santalucía, emphasized that Learnlight’s innovative platform was a major factor when making the final decision. In addition to the cutting-edge technology, Learnlight provides well-structured pedagogical programs with rich and varied content. Crucially the content is accessible from any device whenever and wherever the learner wants. Although Learnlight is an EdTech company, they do not neglect the human side, offering high quality support from a team of expert trainers. To sum it up, Learnlight are a training partner who offer a truly blended training experience, tailored to the needs of the Modern Learner.